Cookie policy
This Cookie policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
What are cookies?
Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences, so you don’t have to insert your details again and again.
There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site.
Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.
We have 3 types of cookies which use on our website:
1. Strictly Necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request of services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but the site will not function properly. These cookies do not store any personally identifiable information.
2. Performance cookies
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
3. Marketing Cookies
We use Marketing Cookies which allow us to follow users to other websites to show ads that are relevant and engaging to the individual user. We base this processing on your consent (Art. 6 (1) a GDPR), which you may withdraw at any time with future effect and without detriment by revoking consent via the banner at the bottom right of the screen
How do we use cookies?
We use cookies to enhance your browsing experience by:
- Recognising when you login and what your preferred settings are
- Remembering the contents in your basket
- Analysing how you use our site which helps us to troubleshoot any problems and to monitor our own performance
- Analysing sales data to build and optimize advertising campaigns
Strictly necessary cookies
The strictly necessary cookies allow you to navigate our site, login, add products to your basket, set the language settings, display the correct page for the device you are using, verify your details when you make an order and they allow us to process payment for an order.
To opt out of these cookies you will need to change the settings on your browser by selecting your cookie preferences. If you choose to block these cookies our website may not work as it should and any preferences you have may be lost.
Performance cookies
These cookies are used to track visits to our site and help us measure traffic sources to improve performance. They are also used to optimise the website based on how many visitors navigate through the site. All information collected is anonymised. If you disable these cookies the site should function correctly, we simply won’t know that you visited the site.
Marketing cookies
This website uses “Facebook Pixel” from Meta Platforms Ireland Limited to provide Facebook with data about your activity on our website, including personal details like your user-ID, http headers (like IP address and browser information), and click data (buttons clicked, page visits). This enables targeted ads on Facebook, Instagram, and other Meta sites, enhancing user experience on our website.
Your browser connects directly to Facebook’s server due to these marketing tools. We can’t control how Facebook uses this data. The integration of Facebook Custom Audiences lets Facebook know if you’ve interacted with our ads or visited our online offers. If you’re registered with Facebook, this interaction can be linked to your account. Even if you’re not registered or logged in, Facebook might still obtain and store data like your IP address. The Facebook pixel helps us analyze the effectiveness of our ads for research purposes, although we only receive anonymized reports from Facebook.
The data processing by Facebook is governed by Facebook’s data policy. More detailed information about the Facebook Pixel and their functions can be found in Facebook’s help area.
This website uses Google Tag (gtag), a tracking tool provided by Google Ireland Limited, to collect data about your activity on our website. This includes information such as your IP address, browser information, pages visited, and interactions like clicks or time spent on pages. This data is used to analyze website performance, optimize our marketing campaigns, and deliver personalized advertisements through Google’s advertising services, such as Google Ads.
When you visit our website, your browser establishes a direct connection to Google’s servers. We have no control over the data Google collects or how it is processed. If you are logged into a Google account, your interactions with our website may be associated with your account. Even if you are not logged in, Google may collect and store data such as your IP address for analytics and advertising purposes. We receive only anonymized reports from Google for statistical and optimization purposes.
Data processing by Google is governed by Google’s Privacy Policy. For more information about how Google Tag operates and how your data is handled, please refer to Google’s Privacy and Terms page.
Matomo
This website uses Matomo, an open-source web analytics platform, to track and analyze user activity. Matomo collects data such as your IP address, browser information, device details, pages visited, and interactions like clicks or time spent on our website. This information helps us understand how visitors use our site, improve its functionality, and enhance user experience.
Our Matomo instance is self-hosted on our own servers located in the European Union, meaning all collected data is stored and processed under our control, in compliance with EU data protection regulations. We configure Matomo to anonymize certain data, such as IP addresses, to enhance your privacy. The data is used to generate aggregated, anonymized reports for evaluating website performance and user behavior and is strictly for our own internal use.
Other
We also use social media buttons on our site which allow you to share content and interact with your social network on platforms like Facebook. These social media platforms may set their own cookies on your device. We do not control the settings of these cookies so we suggest you check the respective social media website for more information about their cookies and how to manage them.
How do you change cookie preferences or block cookies?
If choose to opt-out of performance cookies when starting a new session on our website, the site should function correctly.
Manage cookie settings
If you wish to disable strictly necessary cookies, then this will be done in your browser settings. You can choose whether you want to accept cookies or not via the browser’s settings. Generally, every browser should offer you the choice to accept, refuse or delete all cookies, third-party cookies or specific website cookies. Since different browsers have different controls available to you, you may refer to the specific browser’s website for instructions on how you can do this.
For more info please see: https://www.aboutcookies.org/how-to-delete-cookies/
Note that if you block strictly necessary cookies on our website, you won’t be able to access certain areas of our website nor complete any purchases.
Changes to the Cookie policy
We may update this policy from time to time. If we make significant changes, we will let you know, but please do check regularly this policy to ensure you are aware of the most updated version.
Contact
Should you have other questions or concerns about our Privacy Policy, Cookies and/or the practices of this web site, please contact us via the footer link or at: privacy@objectivenutrients.com
Head Office
Lytchett House, 13 Freeland Park, Wareham Rd
Poole, BH16 6FA
United Kingdom
